Rachel worked as a HMRC VAT Compliance caseworker for 16 years, having previously worked for a year as an investigator on the Joint Shadow Economy Team.

Her main role was visiting a wide variety of businesses within the Small & Medium Enterprise, but included a range of other duties including cross tax working, fraud and evasion referrals. Rachel was also involved in presenting Alternative Dispute Regime cases and carrying out VAT repayment credibility checks.